The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 16, 2024
Filed:
Aug. 31, 2021
Kyndryl, Inc.;
Saravanan Devendran, Bangalore, IN;
Aditya M. Burli, Bangalore, IN;
Dennis Anthony Perpetua, Jr., Jay, NY (US);
Kyndryl, Inc., New York, NY (US);
Abstract
User input handling by a virtual assistant includes receiving a sequence of natural language statements provided by a user to a virtual assistant, applying a cognitive model to the sequence of statements and determining whether the sequence of statements provides a complete problem description, by the user, to which the virtual assistant is to respond in assisting the user address a problem that the user experiences, prompting the user to provide an additional one or more statements to complete the problem description, based on completing the problem description, formulating and providing a response to the user based on a determined intent of the complete problem description, and monitoring input by the user based on providing the response, the input informing feedback for further training of the cognitive model to identify whether statement sequences provide complete or incomplete problem descriptions.