The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 09, 2024

Filed:

Mar. 30, 2020
Applicant:

At&t Intellectual Property I, L.p., Atlanta, GA (US);

Inventors:

Vijayan Nagarajan, Plano, TX (US);

Abhay Dabholkar, Allen, TX (US);

Parth Sutaria, Wylie, TX (US);

Assignee:
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2023.01); G06N 5/04 (2023.01); G06N 7/01 (2023.01); G06N 20/00 (2019.01); G06Q 10/20 (2023.01);
U.S. Cl.
CPC ...
G06N 5/04 (2013.01); G06N 7/01 (2023.01); G06N 20/00 (2019.01); G06Q 10/20 (2013.01);
Abstract

Concepts and technologies disclosed herein are directed to optimizing and reducing redundant dispatch tickets via a network knowledge graph. According to one aspect disclosed herein, a network knowledge graph generation system ('NKGGS') can construct a machine learning model to determine a probability of an installation job needing a helper job to fulfill a service order. The NKGGS can execute the machine learning model to determine the probability. The machine learning model can determine the probability of the installation job needing the helper job to fulfill the service order based upon a network knowledge graph and a dependency score. The NKGGS can cluster the installation job with a plurality of installation jobs.


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