The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 09, 2024

Filed:

Apr. 14, 2021
Applicant:

Servicenow, Inc., Santa Clara, CA (US);

Inventors:

Cody Wolf, Zug, CH;

Sreenevas Subramaniam, Dublin, CA (US);

Séverin Launiau, Cary, NC (US);

Luke Andrew Kasper, Lansdale, PA (US);

Evan Orgel, Edison, NJ (US);

Ryan Craig Zulli, Rockaway, NJ (US);

Assignee:

ServiceNow, Inc., Santa Clara, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 21/60 (2013.01); G06F 9/445 (2018.01); G06F 21/10 (2013.01); G06F 21/62 (2013.01);
U.S. Cl.
CPC ...
G06F 21/604 (2013.01); G06F 9/44505 (2013.01); G06F 21/105 (2013.01); G06F 21/6218 (2013.01); G06F 21/107 (2023.08); G06F 2221/2141 (2013.01);
Abstract

A computer program component configured to collect configuration item data from information technology resources of an air-gapped network for an information technology configuration management database is provided. Configuration item data collected from the information technology resources of the air-gapped network is obtained using the provided computer program component, wherein the obtained configuration item data is physically transferred between a device within the air-gapped network and a device outside the air-gapped network at least in part via a portable physical storage medium, and the collected configuration item data has been reviewed and filtered within the air-gapped network prior to being physically transferred via the portable physical storage medium. The obtained configuration item data is imported to the information technology configuration management database outside the air-gapped network. Information technology management services are provided for the air-gapped network using the imported configuration item data stored outside the air-gapped network.


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