The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 09, 2024
Filed:
Apr. 15, 2022
Dell Products L.p., Round Rock, TX (US);
William Jeffery White, Plano, TX (US);
Said Tabet, Austin, TX (US);
Robert Anthony Lincourt, Jr., Franklin, MA (US);
Dell Products L.P., Round Rock, TX (US);
Abstract
Techniques described herein relate to a method for managing a distributed multi-tiered computing (DMC) environment. The method includes obtaining, by a local controller associated with a DMC domain, a weighted rank order of causal services associated with a service impairment; obtaining contextual information associated with the weighted rank order of causal services; identifying top causal services based on the weighted rank order of causal services; generating, using a causal symbolic engine, a ranked order of top root causes based on the top causal services and the contextual information; selecting remediation profiles associated with the top root causes; executing remediation profiles in ranked order of the top root causes; making a determination that the remediation profiles were successful; and in response to the determination: logging the service impairment and notifying a user associated with the service impairment.