The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 02, 2024

Filed:

Dec. 28, 2022
Applicant:

Theatro Labs, Inc., Richardson, TX (US);

Inventors:

Guy R. Van Buskirk, Grapevine, TX (US);

Steven Paul Russell, Menlo Park, CA (US);

Ravi Shankar Kumar, Richardson, TX (US);

Assignee:

Theatro Labs, Inc., Richardson, TX (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 67/60 (2022.01); G06Q 30/00 (2023.01); H04L 65/1066 (2022.01); H04L 67/564 (2022.01); H04L 67/63 (2022.01); H04W 84/18 (2009.01);
U.S. Cl.
CPC ...
H04L 67/60 (2022.05); G06Q 30/00 (2013.01); H04L 65/1066 (2013.01); H04L 67/564 (2022.05); H04L 67/63 (2022.05); H04W 84/18 (2013.01);
Abstract

In a method of query derivation in an observation platform a signal from a first communication device is received at a second communication device that is associated with a computer system. The computer system is associated with an organization and a first characteristic of the signal corresponds to an audible source. The signal is parsed, by the computer system according to a policy, to determine metadata associated with the signal, wherein the first communication device is operated by a user and wherein the policy dictates rules for use of the metadata. The computer system determines a prior user history of the user. The computer system converts the audible source of the signal to text or machine understandable language. The computer system derives a query related to the organization based on at least one of the prior user history, the metadata, and the text or machine understandable language.


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