The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 02, 2024
Filed:
May. 06, 2019
Jpmorgan Chase Bank, N.a., New York, NY (US);
David Anthony Quesenberry, Lewis Center, OH (US);
Warren Gavin Lewis, Chandler, AZ (US);
JPMORGAN CHASE BANK, N.A., New York, NY (US);
Abstract
An automated Automatic Teller Machine (ATM) exception processing method, system, and recording medium for facilitating completion of an ATM deposit transaction upon an occurrence of an exception. The method includes remotely monitoring an ATM for the exception by an automated ATM monitoring system over a first communication network, and automatically reporting a detected exception resulting in a failed ATM deposit transaction, by a processor in the automated ATM monitoring system, to both a customer processing system and to a reconstruction transaction system over a second communication network. The process also includes processing a customer claim by the customer processing system based on the failed ATM deposit transaction, and reconstructing the failed ATM deposit transaction by the reconstruction transaction system. The method further incudes reconciling the customer claim with the reconstructed ATM deposit transaction.