The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 26, 2024
Filed:
May. 19, 2022
Sentien Corporation, Stamford, CT (US);
Robert Wolinsky, Fairfield, CT (US);
Jonathan Wolinsky, Stamford, CT (US);
Sunil Lingayat, Issaquah, WA (US);
Thomas Funk, Littleton, CO (US);
Sentien Corporation, Stamford, CT (US);
Abstract
A system and method for monitoring calls or other communications between two parties by a monitoring service. The system may be configured to determine whether the caller is a known or unknown caller. In the event that the system determines that the caller is an unknown caller (i.e., not in either of a 'good' caller or “bad” caller database), then the system may process dialog between the two parties to determine whether a potential fraud is being committed. The processing may be performed using artificial intelligence (AI) in real-time. In response to determining that a potential fraud is being committed, the call may be interdicted by automatically adding a third party, such as a security agent, to the call. The system may be configured to selectively play a pre-call message to a non-subscriber of the monitoring service to notify the non-subscriber that the call is being monitored.