The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 26, 2024

Filed:

Aug. 23, 2022
Applicant:

John Snow Labs, Inc., Lewes, DE (US);

Inventors:

Veysel Kocaman, Echt, NL;

Julio Bonis Sanz, Algete, ES;

David Talby, Mercer Island, WA (US);

Assignee:

John Snow Labs, Inc., Lewes, DE (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/00 (2019.01); G06F 16/215 (2019.01); G06F 16/23 (2019.01); G06F 16/25 (2019.01); G06F 16/28 (2019.01);
U.S. Cl.
CPC ...
G06F 16/2365 (2019.01); G06F 16/215 (2019.01); G06F 16/258 (2019.01); G06F 16/285 (2019.01);
Abstract

Techniques are described for performing automated operations related to identifying and using repair and maintenance status information, such as summarizing and encoding such information for one or more repair areas or other target domains, identifying specific repair or maintenance status information in response to natural language queries, and using the identified repair status information in further automated manners in some situations (e.g., to automatically initiate repair or maintenance actions on a particular target computing device). Identifying of specific repair status information in response to a particular natural language query may include initially identifying one or more candidate data groupings that match an encoded version of the natural language query (e.g., extracting encoded data groupings that match a generated version of the query), and optionally further analyzing one or more matching candidate data groupings as part of determining the actual response.


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