The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 19, 2024

Filed:

Nov. 29, 2022
Applicant:

Wells Fargo Bank, N.a., San Francisco, CA (US);

Inventors:

Brian Karp, Charlotte, NC (US);

Damon Antoine Porter, Charlotte, NC (US);

Sarah Krenz, Matthews, NC (US);

Jody Vandever, Earlham, IA (US);

Ryan Calef, Blue Bell, PA (US);

Assignee:

Wells Fargo Bank, N.A., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 41/0604 (2022.01); H04L 41/0631 (2022.01); H04L 41/22 (2022.01); H04L 43/06 (2022.01); H04L 43/0817 (2022.01);
U.S. Cl.
CPC ...
H04L 41/0609 (2013.01); H04L 41/0631 (2013.01); H04L 41/22 (2013.01); H04L 43/06 (2013.01); H04L 43/0817 (2013.01);
Abstract

Systems, apparatuses, methods, and computer program products are disclosed for managing open issues. An example method includes obtaining a dashboard access request for a portion of open issues managed by the issue management system, the issue management system storing variables associated with each open issue of the open issues; obtaining a dashboard data package based on scores for the portion of open issues, the scores indicating a severity level of the open issues of the portion of open issues and being based on the variables that are stored in the issue management system; and performing an action set using the dashboard data package to manage the portion of open issues.


Find Patent Forward Citations

Loading…