The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 19, 2024

Filed:

Dec. 08, 2021
Applicant:

Tekion Corp, Pleasanton, CA (US);

Inventors:

Jayaprakash Vijayan, Dublin, CA (US);

Gurusankar Sankararaman, Dublin, CA (US);

Jagdish Mohanlal Patel, Fremont, CA (US);

Anant Sitaram, San Ramon, CA (US);

Assignee:

Tekion Corp, Pleasanton, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2023.01); G06N 20/00 (2019.01); G06Q 30/0601 (2023.01); G06Q 50/00 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/0631 (2013.01); G06N 20/00 (2019.01); G06Q 30/0611 (2013.01); G06Q 30/0621 (2013.01); G06Q 50/01 (2013.01);
Abstract

A management system operates in conjunction with an automotive dealership to improve customer engagement with the automotive dealership. The management system creates customer profiles of the automotive dealership systems' customers using features of the customers obtained via various sources. The management system assigns a customer category to a customer based on the features included in the customer profile and may generate a customized recommendation of a product and/or service for the customer to purchase at the dealership based at least in part on the customer category.


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