The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 19, 2024

Filed:

Oct. 14, 2020
Applicant:

Nuance Communications, Inc., Burlington, MA (US);

Inventors:

David Ardman, Cote Saint Luc, CA;

Andrew Matkin, Bolton, MA (US);

Nirvana Tikku, Brooklyn, NY (US);

Robert A. Follett, Mountain Lakes, NJ (US);

Assignee:
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 8/36 (2018.01); G06F 8/33 (2018.01); G06F 8/34 (2018.01); G06F 8/38 (2018.01); G06F 8/77 (2018.01); G06F 9/451 (2018.01); G06F 11/07 (2006.01); G06F 11/36 (2006.01); G10L 13/00 (2006.01); G10L 13/02 (2013.01); G10L 15/22 (2006.01); G10L 15/26 (2006.01); H04L 51/10 (2022.01);
U.S. Cl.
CPC ...
G06F 8/36 (2013.01); G06F 8/33 (2013.01); G06F 8/34 (2013.01); G06F 8/38 (2013.01); G06F 8/77 (2013.01); G06F 9/453 (2018.02); G06F 11/0796 (2013.01); G06F 11/3608 (2013.01); G06F 11/3664 (2013.01); G10L 13/02 (2013.01); G10L 15/22 (2013.01); G10L 15/26 (2013.01); G10L 13/00 (2013.01); H04L 51/10 (2013.01);
Abstract

A method, computer program product, and computing system for enabling a user to select a plurality of functional modules from a library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application; wherein the conversational application includes a contingency platform configured to enable an administrator of the conversational application to activate a contingency plan at some point-in-time after the deployment of the conversational application.


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