The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 12, 2024
Filed:
Jul. 06, 2021
T-mobile Usa, Inc., Bellevue, WA (US);
Pei Zheng, Sammamish, WA (US);
T-Mobile USA, Inc., Bellevue, WA (US);
Abstract
A chatbot executes on a user device to gather performance data associated with an application on the user device. During a diagnostics chat with a user, the chatbot receives a plurality of answers from a user of the user device to a plurality of prompts sequentially output by the chatbot to the user regarding a performance issue of an application on the user device. The chatbot also retrieves, from the user device, contextual data of the application during the performance issue. The chatbot packages the answers received from the user and the retrieved contextual data to enable diagnosis of the performance issue of the application.