The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 05, 2024

Filed:

Mar. 20, 2018
Applicant:

Sap SE, Walldorf, DE;

Inventors:

Rashmi B. Shetty, Fremont, CA (US);

Simon Lee, San Ramon, CA (US);

Assignee:

SAP SE, Walldorf, DE;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/30 (2020.01); G05B 19/418 (2006.01); G06F 18/214 (2023.01); G06F 18/24 (2023.01); G06F 40/20 (2020.01); G06Q 10/20 (2023.01); G06V 30/413 (2022.01);
U.S. Cl.
CPC ...
G06Q 10/20 (2013.01); G05B 19/4184 (2013.01); G06F 18/214 (2023.01); G06F 18/24 (2023.01); G06F 40/20 (2020.01); G06V 30/413 (2022.01);
Abstract

Some embodiments provide a program that retrieves a set of notifications describing failures that occurred on a set of monitored devices. The program further determines a set of topics based on the set of notifications. The program also determines failure modes associated with the set of topic from a plurality of failure modes defined for the set of monitored devices. The program further determines failure modes associated with the set of notifications based on the set of topics and the failure modes associated with the set of topics. The program also receives a particular notification that includes a particular set of words describing a failure that occurred on a particular monitored device in the set of monitored devices. The program further determines a failure mode associated with the particular notification based on the particular set of words and the determined failure modes associated with the set of notifications.


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