The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 05, 2024

Filed:

Sep. 29, 2021
Applicants:

Atlassian Pty Ltd., Sydney, AU;

Atlassian Inc., San Francisco, CA (US);

Inventors:

Jose Ignacio Romagnoli, Sydney, AU;

Mauricio Da Cunha Wolff, Sydney, AU;

Abhishek Pradhan, Sydney, AU;

Assignees:

ATLASSIAN PTY LTD., Sydney, AU;

ATLASSIAN US, INC., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/0633 (2023.01); G06F 11/34 (2006.01);
U.S. Cl.
CPC ...
G06Q 10/0633 (2013.01); G06F 11/3495 (2013.01);
Abstract

Methods and computer readable medium for queue management are disclosed. The method includes displaying a queue panel including two or more queue categories of queues. A queue is configured to include items that have at least one parameter is common. The queue panel is further configured to display activity data corresponding to queues in at least one of the two or more queue categories. The method also includes determining whether the activity data needs to be refreshed, identifying a list of queues belonging to the at least one queue category; generating a refresh request for the identified list of queues; communicating the refresh request to a remote server; receiving updated activity data from the remote server for the identified list of queues; and updating the activity data displayed in the queue panel based on the received updated activity data.


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