The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 05, 2024

Filed:

Jan. 29, 2021
Applicant:

Walmart Apollo, Llc, Bentonville, AR (US);

Inventors:

John Brian Moss, Carlsbad, CA (US);

Don Bambico, San Diego, CA (US);

Jason Charles Benesch, Santee, CA (US);

Snehasish Mukherjee, Santa Clara, CA (US);

Assignee:

Walmart Apollo, LLC, Bentonville, AR (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 8/34 (2018.01); G06F 8/60 (2018.01); G10L 15/06 (2013.01); G10L 15/183 (2013.01); G10L 15/22 (2006.01);
U.S. Cl.
CPC ...
G06F 8/34 (2013.01); G06F 8/60 (2013.01); G10L 15/063 (2013.01); G10L 15/183 (2013.01); G10L 2015/228 (2013.01);
Abstract

Systems and methods are disclosed for a voice/chatbot building system. The voice/chatbot builder may involve receiving an identified intent, receiving a task related to the identified intent, and receiving a response related to both the identified intent and the task. The identified intent, task, and response may form a first conversation. The first conversation may be linked to other conversations to establish contextual relationships among conversations and determine conversation priority. Voice/chatbot building may also train natural language processing machine learning algorithms.


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