The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 27, 2024
Filed:
Feb. 17, 2023
State Farm Mutual Automobile Insurance Company, Bloomington, IL (US);
Andrew Oliveira, Tucker, GA (US);
Wen Ding, Duluth, GA (US);
Benjamin E. Byrd, Avondale Estates, GA (US);
Holly Lambert, Roswell, GA (US);
John Martinez, McDonough, GA (US);
Jonathan Chang, Brooklyn, NY (US);
Jose G. Aranguren, Atlanta, GA (US);
Maurice Pruna, Roswell, GA (US);
Shagun Kariwala, Alpharetta, GA (US);
State Farm Mutual Automobile Insurance Company, Bloomington, IL (US);
Abstract
A system and method for intelligent message routing is provided. The system and method include a) storing, in one or more storage devices, a plurality of transmission rules for transmitting messages, b) receiving a message to be transmitted to a participant, c) comparing the message to the plurality of transmission rules, d) determining a first channel to transmit the message to a computer device associated with the participant based on the comparison, e) converting the message into a first message for transmission on the first channel, and f) transmitting the first message over the first channel.