The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 27, 2024
Filed:
Dec. 27, 2022
Salesforce, Inc., San Francisco, CA (US);
Jiang Li, San Francisco, CA (US);
Ashwathi Krishnan, San Francisco, CA (US);
Jacob Tyler Massey, Washington, DC (US);
Mia Nelson, San Francisco, CA (US);
Catherine Yesenia Alvarado, San Francisco, CA (US);
Ryan Greenberg, Montclair, NJ (US);
Salesforce, Inc., San Francisco, CA (US);
Abstract
Techniques for identifying mention identifiers within a message using a mentions processor are discussed herein. In some examples, a communication platform maintains a mentions processor configured to receive a message including a mention identifier, analyze the message to determine a type of the mention identifier included in the message, identify a second user account or a virtual space referenced by the mention identifier, determine whether a notification should be sent to the second user account or the virtual space, and, upon determining that the notification should be sent, send the notification associated with the message to the second user profile or the virtual space. In some examples, an observability class associated with the mentions processor allows the use of a mentions lookup tool to view one or more stored mention identifiers associated with the message and one or more stored notifications enqueued for the message.