The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 27, 2024
Filed:
May. 06, 2022
Applicant:
Uipco, Llc, San Antonio, TX (US);
Inventors:
Ian Smith, San Antonio, TX (US);
Jeremy Mark Fisher, San Antonio, TX (US);
Heather Hernandez, San Antonio, TX (US);
Assignee:
UIPCO, LLC, San Antonio, TX (US);
Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 12/58 (2006.01); H04L 51/02 (2022.01); H04L 67/568 (2022.01); G06F 3/0482 (2013.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); H04L 67/568 (2022.05); G06F 3/0482 (2013.01);
Abstract
Disclosed are systems and methods for conducting an open conversation user interface and more particularly, to a channel-agnostic user interface experience which can utilize automated background intelligence to simplify the exchange between a software system or member service representative (MSR) and a member, and avoids the need for web-based free form inputs.