The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 20, 2024

Filed:

Aug. 12, 2021
Applicant:

Servicenow, Inc., Santa Clara, CA (US);

Inventors:

Vamsi Krishna Madala, Vijayawada, IN;

Alexander House, Santa Cruz, CA (US);

Brian James Waplington, San Diego, CA (US);

Assignee:

ServiceNow, Inc., Santa Clara, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 29/06 (2006.01); H04L 9/40 (2022.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
H04L 63/1433 (2013.01); G06N 20/00 (2019.01); H04L 63/205 (2013.01);
Abstract

A machine learning model is trained based at least on previous change requests, wherein each of the previous change requests are associated with a controlled management of a lifecycle of a change to an information technology environment. A security vulnerability of the information technology environment is identified. Using the trained machine learning model, a corresponding match score for each of a plurality of pending change requests is determined for the security vulnerability. An indication of whether a resolution specification for the security vulnerability is to be linked with one of the plurality of pending change requests selected based on a factor associated with its corresponding match score is received.


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