The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 13, 2024

Filed:

Mar. 28, 2022
Applicant:

Denso Corporation, Kariya, JP;

Inventor:

Kengo Sasaki, Kariya, JP;

Assignee:

DENSO CORPORATION, Kariya, JP;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/523 (2006.01); G05D 1/00 (2006.01); H04M 3/51 (2006.01);
U.S. Cl.
CPC ...
H04M 3/5238 (2013.01); G05D 1/0027 (2013.01); H04M 3/5116 (2013.01); G05D 2201/0213 (2013.01); H04M 2203/1016 (2013.01); H04M 2203/2072 (2013.01);
Abstract

A vehicle remote assistance system includes a plurality of vehicles and a remote assistance apparatus. Each of the plurality of vehicles includes a calling unit that transmits a call to the remote assistance apparatus. The remote assistance apparatus includes an assigning unit that schedules the calls that are transmitted from the plurality of vehicles and assigning the calls to any of a plurality of operators. The calling unit transmits a cancelation of the call to the remote assistance apparatus when a reason for the call is resolved after the call is made. The assigning unit cancels scheduling of the call that corresponds to the cancelation that is transmitted from the vehicle.


Find Patent Forward Citations

Sasaki, Kengo. (2024). Vehicle remote assistance system, remote assistance apparatus, remote assistance method, and remote assistance program (U.S. Patent No. 11902471). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/11902471

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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