The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 13, 2024

Filed:

Nov. 09, 2020
Applicant:

Accenture Global Solutions Limited, Dublin, IE;

Inventors:

Rajashree Chandrashekar, Bengaluru, IN;

Raghuram Yaddanapudi, Hyderabad, IN;

Arjun Marri, Hyderabad, IN;

Jayateerth Kulkarni, Bangalore, IN;

Tapan Kumar Jain, Faridabad, IN;

Gopali Raval Contractor, Mumbai, IN;

Assignee:
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 10/10 (2023.01); G06F 9/451 (2018.01); G06Q 40/08 (2012.01); G06Q 10/0639 (2023.01); G06F 40/40 (2020.01); G06F 16/953 (2019.01); G06N 20/00 (2019.01); G06Q 30/0201 (2023.01); G06Q 30/018 (2023.01); H04L 9/40 (2022.01); G06Q 10/0635 (2023.01); G06F 3/0482 (2013.01);
U.S. Cl.
CPC ...
G06Q 10/10 (2013.01); G06F 9/453 (2018.02); G06F 16/953 (2019.01); G06F 40/40 (2020.01); G06N 20/00 (2019.01); G06Q 10/0635 (2013.01); G06Q 10/06393 (2013.01); G06Q 30/0185 (2013.01); G06Q 30/0201 (2013.01); G06Q 40/08 (2013.01); H04L 63/08 (2013.01); G06F 3/0482 (2013.01);
Abstract

In some implementations, a device may receive, from a user device, a query for information from a user. The device may receive, from an enterprise system, data identifying products and services to be offered by the user. The device may process the query and the data, with a model, to identify a subject of the query and a context for the subject. The device may process the subject and the context, with a model, to determine a workflow for the user. The device may process the data, the subject of the query, and the context for the subject, with a model, to determine a key performance indicator or a decision associated with one of the products or the services. The device may provide information identifying the workflow, the key performance indicator, and/or the decision to the user device via a virtual assistant or a user interface.


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