The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 06, 2024
Filed:
Jul. 28, 2020
Zscaler, Inc., San Jose, CA (US);
Amit Sinha, San Jose, CA (US);
Prem Mohan, Cupertino, CA (US);
Arshi Chadha, Patiala, IN;
Preeti Arora, Peer Muchalla, IN;
Ajit Singh, San Jose, CA (US);
Purvi Desai, Cupertino, CA (US);
Zscaler, Inc., San Jose, CA (US);
Abstract
Systems and methods for troubleshooting and performance analysis of a cloud-based service include receiving metrics over time from a plurality of analyzers, wherein the metrics include service-related metrics and network-related metrics related to a cloud-based service, wherein each analyzer of the plurality of analyzers is executed at one of a user device accessing the cloud-based service and in the cloud-based service, and wherein at least one analyzer is executed in the cloud-based service; analyzing the metrics to determine a status of the cloud-based service over the time; and identifying issues related to the cloud-based service utilizing the analyzed metrics over the time, wherein the issues include any of an issue on a particular user device, an issue in a network between a particular user device and the cloud service, and an issue within the cloud service.