The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 30, 2024
Filed:
Aug. 13, 2021
Bank of America Corporation, Charlotte, NC (US);
Prashanth Kolar, San Francisco, CA (US);
Vetrivel Murugan Shanmuga Ganapathy, San Francisco, CA (US);
Chirag B. Bhavsar, San Francisco, CA (US);
Pavan Chayanam, Alamo, CA (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
Aspects of the disclosure relate to automated error processing. A computing platform may receive historical error/solution information. The computing platform may train, using the historical error/solution information, an artificial intelligence engine to automatically identify solutions for current errors for a plurality of users. The computing platform may identify current errors for a user of the plurality of users. The computing platform may notify the user of the current errors. The computing platform may receive a request to correct an error of the one or more current errors. The computing platform may identify, using the artificial intelligence engine, a solution to the error. The computing platform may automatically perform actions to achieve the solution. The computing platform may send, after performing the actions, commands directing an event processing system to process an event with which the error was associated, which may cause the event processing system to process the event.