The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 30, 2024
Filed:
Nov. 16, 2020
Applicant:
Servicenow, Inc., Santa Clara, CA (US);
Inventors:
Assignee:
ServiceNow, Inc., Santa Clara, CA (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01); G06N 20/00 (2019.01); G06Q 10/0635 (2023.01);
U.S. Cl.
CPC ...
G06F 11/004 (2013.01); G06N 20/00 (2019.01); G06Q 10/0635 (2013.01);
Abstract
A specification of an information technology change is received via an information technology service management system. The specification of the information technology change is analyzed to determine features of the information technology change. Machine-generated data is analyzed to identify a phenomena detected in the machine-generated data. To a machine learning model, the features of the information technology change and features of the detected phenomena in the machine-generated data are provided to determine a correlation between the information technology change and the detected phenomena in the machine-generated data.