The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 23, 2024
Filed:
Jun. 09, 2021
Microsoft Technology Licensing, Llc, Redmond, WA (US);
Jokko Korhonen, Seattle, WA (US);
MICROSOFT TECHNOLOGY LICENSING, LLC, Redmond, WA (US);
Abstract
In some examples, matrix based bot implementation may include obtaining, for a plurality of bots that are used to respond to a query, a matrix that includes entries including a plurality of scenarios, a plurality of questions corresponding to the plurality of scenarios, and a plurality of responses. Each response may correspond to a specified question. A plurality of scripts may be generated based on an analysis of the matrix. Each script may include at least one question followed by at least one response, and further followed by at least one scenario. For each script, a closest pre-existing script may be identified based on a comparison of the script to pre-existing scripts. For each script, a modification to the matrix may be generated based on a difference in the script from the closest pre-existing script. The bots may be utilized to respond to the query based on the modified matrix.