The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 23, 2024

Filed:

Jan. 29, 2021
Applicant:

Salesforce, Inc., San Francisco, CA (US);

Inventors:

Shiva Kumar Pentyala, Austin, TX (US);

Jean-Marc Soumet, Sunnyvale, CA (US);

Shashank Harinath, Mountain View, CA (US);

Shilpa Bhagavath, Mountain View, CA (US);

Johnson Liu, Santa Clara, CA (US);

Ankit Chadha, San Jose, CA (US);

Assignee:

Salesforce, Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/00 (2019.01); G06F 40/30 (2020.01); G06F 40/295 (2020.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
G06F 40/30 (2020.01); G06F 40/295 (2020.01); G06N 20/00 (2019.01);
Abstract

Methods and systems for hierarchical natural language understanding are described. A representation of an utterance is inputted to a first machine learning model to obtain information on the first utterance. According to the information on the utterance a determination that the representation of the utterance is to be inputted to a second machine learning model that performs a dedicated natural language task is performed. In response to determining that the representation of the utterance is to be inputted to a second machine learning model, the utterance is inputted to the second machine learning model to obtain an output of the dedicated natural language task.


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