The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 16, 2024
Filed:
Sep. 18, 2023
Clinc, Inc., Ann Arbor, MI (US);
Matthew Mueller, Ann Arbor, MI (US);
Connor Witt, Ann Arbor, MI (US);
Jamal El-Mokadem, Farmington Hills, MI (US);
Clinc, Inc., Ann Arbor, MI (US);
Abstract
Systems and methods for configuring a dialogue guidance graph that governs a set of operations of an automated dialogue system and that includes encoding a recall operation to a target graphical node of the graph, wherein the recall operation causes: an accessing of a temporary data storage storing a log of data of an active dialogue session between a user and the automated dialogue system, an assessment of a terminality attribute associated with the target graphical node, a determination of whether the terminality attribute is disabled or enabled, wherein if the terminality attribute is disabled, the recall operation, causes the automated dialogue system to revert the active dialogue session to the target graphical node to perform one or more dialogue-based operations between the user and the automated dialogue system that converts the terminality attribute of the target graphical node from the disabled state to the enabled state.