The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 16, 2024

Filed:

Sep. 02, 2021
Applicant:

Capital One Services, Llc, McLean, VA (US);

Inventors:

Diana Mingels, Orlando, FL (US);

Amandeep Bakshi, Burtonsville, MD (US);

Robert Cowell, Arlington, VA (US);

Jeremy Doll, Horsham, PA (US);

Jed Dunn, Sterling, VA (US);

Mathias Menasi, Los Angeles, CA (US);

Assignee:

Capital One Services, LLC, McLean, VA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 51/02 (2022.01); G06F 16/901 (2019.01); G06F 40/20 (2020.01); G06T 1/20 (2006.01); G06T 11/20 (2006.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); G06F 16/9024 (2019.01); G06F 40/20 (2020.01); G06T 11/206 (2013.01);
Abstract

A computing device may represent dialog for output by a chatbot as a response graph. The graph may consist of nodes and edges, both of which may have attributes. The graph may be linked with another graph. There may be one or more traversal paths through the graph. The computing device may represent each traversal path as a row in a database table. Each column in the table row may correspond to: one or more nodes in the traversal path, a condition value, weight, and/or other filtering condition. A computing device may display a graphical user interface that allows a user to add, edit, and/or delete nodes and/or edges of the graph. The user interface may also allow the user to compare two or more graphs. The user interface may generate visualizations of traversal paths of a response graph.


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