The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 16, 2024

Filed:

Jul. 10, 2020
Applicant:

Microsoft Technology Licensing, Llc, Redmond, WA (US);

Inventors:

Manish Shetty Molahalli, Bangalore, IN;

Chetan Bansal, Seattle, WA (US);

Sumit Kumar, Bellevue, WA (US);

Nikitha Rao, Bangalore, IN;

Nachiappan Nagappan, Bellevue, WA (US);

Thomas Michael Josef Zimmermann, Bellevue, WA (US);

Assignee:
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06N 20/00 (2019.01); G06F 40/284 (2020.01); H04L 41/50 (2022.01); G06F 18/214 (2023.01);
U.S. Cl.
CPC ...
G06N 20/00 (2019.01); G06F 18/2155 (2023.01); G06F 40/284 (2020.01); H04L 41/50 (2013.01);
Abstract

Systems and methods for automatic recognition of entities related to cloud incidents are described. A method, implemented by at least one processor, for processing cloud incidents related information, including entity names and entity values associated with incidents having a potential to adversely impact products or services offered by a cloud service provider is provided. The method may include using at least one processor, processing the cloud incidents related information to convert at least words and symbols corresponding to a cloud incident into machine learning formatted data. The method may further include using a machine learning pipeline, processing at least a subset of the machine learning formatted data to recognize entity names and entity values associated with the cloud incident.


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