The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 16, 2024
Filed:
May. 17, 2019
International Business Machines Corporation, Armonk, NY (US);
Jason M. Brown, Cary, NC (US);
Andrew R. Freed, Cary, NC (US);
Aaron T. Smith, Raleigh, NC (US);
Joshua S. Allen, Durham, NC (US);
Ryan S. Brink, Raleigh, NC (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method retrains a cognitive interaction information system. One or more processors monitors an interactive communication between a user and the cognitive interactive information system. The processor(s) identifies an incorrect answer returned by the cognitive interactive information system to a question asked by the user; reevaluates the question utilizing alternative intent classifications to form alternative answers; and presents the alternative answers to the user. The processor(s) receive a selection from the alternative answers from the user; updates processing rules to generate updated processing rules that are based on the selection; and retrains the cognitive interaction information system based on the updated processing rules.