The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 09, 2024

Filed:

Aug. 16, 2021
Applicant:

Open Text Corporation, Waterloo, CA;

Inventors:

James Matthew Downs, Lexington, KY (US);

Byron Steven Pruitt, Lexington, KY (US);

Jeffrey Alan Cole, Georgetown, KY (US);

Anthony Wiley, Rancho Santa Fe, CA (US);

Assignee:

Open Text Corporation, Waterloo, CA;

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 51/02 (2022.01); G06F 16/93 (2019.01); G06F 40/186 (2020.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); G06F 16/93 (2019.01); G06F 40/186 (2020.01);
Abstract

One embodiment comprises a non-transitory, computer-readable medium embodying thereon computer-executable instructions for receiving a document design, generating a conversation-enabled document from the document design, exposing the conversation-enabled document on a conversation channel, receiving a participant response, updating the conversation-enabled document based the participant response, and rendering a communication page on a second channel using the updated conversation-enabled document. The document design comprises a page template and a conversation template. The page template specifies content of the communication page and a variable to be populated with a first variable value. The conversation template defines a state machine for an automated conversation, the conversation template specifying a variable to which the participant response is to be written.


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