The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 09, 2024
Filed:
Jul. 09, 2020
Amazon Technologies, Inc., Seattle, WA (US);
Saiprasad Satya Kapila, Redmond, WA (US);
Antonio Melis, Seattle, WA (US);
Manikya Pavan Kiran Pothukuchi, Sammamish, WA (US);
Steven Rabuchin, Kirkland, WA (US);
Robert Pulciani, Sammamish, WA (US);
Robert William Serr, Kirkland, WA (US);
Amazon Technologies, Inc., Seattle, WA (US);
Abstract
Techniques for providing a standardized voice user interface (VUI) that enables voice to voice natural language understanding (NLU) processing are described. The standardized VUI may be added to speechlets to enable a customer to interact with a business via server(s) using NLU processing. For example, a first user may initiate a first voice interaction using NLU processing with the server(s) and the system may initiate a second voice interaction using NLU processing between the server(s) and a second user. This enables a customer to initiate a transaction (e.g., request information, place an order, make a reservation, etc.) with the business using the speechlet. Thus, the business may use the speechlet to offer services without requiring additional infrastructure or complicated programming to implement.