The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 09, 2024
Filed:
Mar. 22, 2021
International Business Machines Corporation, Armonk, NY (US);
Piotr Kalandyk, Zielonki, PL;
Piotr P. Godowski, Cracow, PL;
Pawel Tadeusz Januszek, Cracow, PL;
Hubert Kompanowski, Izbica Kujawska, PL;
International Business Machines Corporation, Armonk, NY (US);
Abstract
In an approach to improve chatbot workspaces by updating chatbot workspaces through documentation updating and chatbot skill updating. Embodiments determine a chatbot knowledge base contains a set of updated information and updates a chatbot dialog decision tree based on one or more identified new topics in a set of updated information using natural language processing techniques to determine a set of intents, a set of entities, and a set of keywords. Further, embodiments identify a starting decision for traversing the chatbot dialogue decision tree based on the updated set of entities and the updated set of keywords. Additionally, embodiments interact, via a user interface, with an end user according to one or more interactions traversing the chatbot dialogue decision tree for a response.