The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 02, 2024
Filed:
Apr. 27, 2022
Truist Bank, Charlotte, NC (US);
Kenneth William Cluff, Powhatan, VA (US);
Qing Li, Cary, NC (US);
Peter Councill, Richmond, VA (US);
Truist Bank, Charlotte, NC (US);
Abstract
Disclosed are systems and methods that automatically classify, filter, and reduce large volumes of feedback data as a function of time using artificial intelligence technology. The aggregated feedback data is reduced by representing the feedback data as sets of descriptors corresponding to one or more time periods that are displayed on a graphical user interface. Feedback data packets are parsed by labeling the feedback data packets with a time period identifier. The feedback data packets are processed utilizing neural network technology to classify the feedback data according to one or more subject identifiers that are each associated with a subject vector. A descriptor analysis is used to process the subject vectors and the feedback data packets to generate descriptor sets comprising one or more descriptors as well as weighting data for each descriptor.