The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 26, 2023

Filed:

May. 27, 2021
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Sachindra Joshi, Gurgaon, IN;

Jatin Ganhotra, White Plains, NY (US);

Chulaka Gunasekara, New Hyde Park, NY (US);

Luis A. Lastras-Montano, Cortlandt Manor, NY (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04L 65/403 (2022.01); G06N 20/00 (2019.01); G06F 40/20 (2020.01); G06F 8/30 (2018.01); H04L 51/02 (2022.01); G06F 40/30 (2020.01);
U.S. Cl.
CPC ...
H04L 65/403 (2013.01); G06F 8/30 (2013.01); G06F 40/30 (2020.01); G06N 20/00 (2019.01); H04L 51/02 (2013.01);
Abstract

Embodiments of the invention are directed to a computer-implemented method of responding to an inquiry received electronically at a synchronous conferencing system (SCS). A non-limiting example of the computer-implemented method includes, based at least in part on the inquiry, using a processor of the SCS to generate a script having one or more script computer instructions. The processor is used to execute the script computer instructions to generate script computer instruction results, wherein the script computer instruction results include inquiry response information that is responsive to the inquiry. Based at least in part on the inquiry and the inquiry response information, the processor is used to generate an inquiry response that is responsive to the inquiry.


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