The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 26, 2023

Filed:

Jun. 10, 2022
Applicant:

T-mobile Usa, Inc., Bellevue, WA (US);

Inventors:

Phi Nguyen, Lacey, WA (US);

Kevin Lau, Bellevue, WA (US);

Assignee:

T-Mobile USA, Inc., Bellevue, WA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 41/0604 (2022.01); G06F 3/01 (2006.01); H04W 24/04 (2009.01); H04L 65/403 (2022.01);
U.S. Cl.
CPC ...
H04L 41/0609 (2013.01); G06F 3/011 (2013.01); G06F 3/017 (2013.01); H04L 41/0627 (2013.01); H04L 65/403 (2013.01); H04W 24/04 (2013.01);
Abstract

The system receives an indication of an issue associated with a wireless telecommunication network and an indication of an operator capable of resolving the issue. The system sends a notification to an AR/VR device associated with the operator. The notification indicates the issue and prompts the operator to join a virtual collaboration room. The system receives a request to join the virtual collaboration room from the operator based on a gesture or a voice command detected by the AR/VR device. The system creates the virtual collaboration room, via a 5G wireless telecommunication network, including a screen shared among multiple operators. The system records operations performed in the virtual collaboration room until a resolution to the issue has been determined.


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