The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 26, 2023

Filed:

May. 02, 2019
Applicant:

Emc Ip Holding Company Llc, Hopkinton, MA (US);

Inventors:

Amihai Savir, Sansana, IL;

Assaf Natanzon, Tel Aviv, IL;

Shiri Gaber, Beer Sheva, IL;

Assignee:

EMC IP Holding Company LLC, Hopkinton, MA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 10/00 (2023.01); G06Q 50/18 (2012.01); G06N 20/00 (2019.01); G06Q 10/0639 (2023.01); G06F 11/34 (2006.01); H04L 67/143 (2022.01); H04L 67/50 (2022.01);
U.S. Cl.
CPC ...
G06Q 50/184 (2013.01); G06F 11/34 (2013.01); G06F 11/3409 (2013.01); G06F 11/3423 (2013.01); G06F 11/3452 (2013.01); G06F 11/3466 (2013.01); G06N 20/00 (2019.01); G06Q 10/06393 (2013.01); H04L 67/143 (2013.01); H04L 67/535 (2022.05);
Abstract

Techniques are provided for reinforcement learning-based evaluation of software product usage. One method comprises obtaining key performance indicators indicating software product usage by a user; determining, for a predefined time window: (i) a mean and/or a median of the obtained KPIs; (ii) an amount of time that the software product was active; and (iii) an amount of interactions by the user with a user interface; evaluating possible login states of the software product using at least one reinforcement learning agent, wherein the evaluating comprises (a) observing the plurality of possible login states, including a current state comprising a current login state of the software product, and (b) obtaining an expected utility score for changing from the current login state to a different login state of the software product; and determining whether to change from the current login state to a different login state of the software product based on the expected utility score.


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