The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 12, 2023
Filed:
Mar. 15, 2021
Applicant:
Servicenow, Inc., Santa Clara, CA (US);
Inventors:
Jebakumar Mathuram Santhosm Swvigaradoss, Hyderabad, IN;
Manjeet Singh, Milpitas, CA (US);
Assignee:
ServiceNow, Inc., Santa Clara, CA (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 41/5054 (2022.01); H04L 43/045 (2022.01); H04L 41/16 (2022.01); H04L 67/50 (2022.01);
U.S. Cl.
CPC ...
H04L 41/5054 (2013.01); H04L 41/16 (2013.01); H04L 43/045 (2013.01); H04L 67/535 (2022.05);
Abstract
At least service task data and application utilization data are collected. The collected data is analyzed to determine a utilization pattern. Based on the determined utilization pattern, a computer automation opportunity is automatically identified. An automatically generated recommendation of an automation solution among a plurality of automation solution candidates is provided for the identified computer automation opportunity.