The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 12, 2023

Filed:

Nov. 18, 2020
Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Charles Hart Isaacs, Annapolis, MD (US);

Vala Afshar, Burlington, MA (US);

Bruce Richardson, Chestnut Hill, MA (US);

Assignee:

Salesforce, Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/22 (2006.01); G06F 3/16 (2006.01); G01C 21/36 (2006.01); G10L 15/08 (2006.01);
U.S. Cl.
CPC ...
G10L 15/22 (2013.01); G01C 21/3608 (2013.01); G06F 3/167 (2013.01); G10L 15/08 (2013.01); G10L 2015/088 (2013.01); G10L 2015/223 (2013.01);
Abstract

The method system described herein is configured to identify and execute a next recommended action for a user based on the user's audio input. In an embodiment, the system is configured to receive audio input from the user and convert the audio input into a string. The system may identify an attribute associated with the user. The system may identify a type of action based on the string. The system may query a data repository using the attribute associated with the user to retrieve information associated with the type of action. The system may identify a recommended action for the user based on the information associated with the type of action. The system may then execute the recommended action for the user.


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