The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 12, 2023

Filed:

Nov. 05, 2019
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Brandon Harris, Union City, NJ (US);

Eugene I. Kelton, Mechanicsburg, PA (US);

Chaz Vollmer, Raleigh, NC (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/0201 (2023.01); G06N 20/00 (2019.01); G06F 18/23 (2023.01); G06F 18/21 (2023.01);
U.S. Cl.
CPC ...
G06Q 30/0201 (2013.01); G06F 18/217 (2023.01); G06F 18/23 (2023.01); G06N 20/00 (2019.01);
Abstract

Embodiments can provide a computer implemented method for simulating customer data using a reinforcement learning model, including: generating an artificial customer profile by combining randomly selected information from a set of real customer profile data; providing standard customer transaction data representing a group of real customers having similar transaction characteristics as a goal; performing a plurality of iterations to simulate the standard customer transaction data; and combining the artificial customer profile with the simulated customer transaction data to form simulated customer data. In each iteration, the method includes conducting an action including a plurality of simulated transactions; comparing the action with the goal; providing a feedback associated with the action based on a degree of similarity relative to the goal; adjusting a policy based on the feedback.


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