The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 12, 2023

Filed:

Feb. 28, 2019
Applicant:

General Electric Company, Schenectady, NY (US);

Inventors:

Tapan Shah, Bangalore, IN;

Karthika Ravigopal Nair, Bangalore, IN;

Mathews Matson Chavarukattil, Bangalore, IN;

Sridhar Venkataraman Dasaratha, Bangalore, IN;

Shailendra Singh, Bangalore, IN;

Siva Sateesh Irinki, Bangalore, IN;

Assignee:

General Electric Company, Schenectady, NY (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/205 (2020.01); G06F 40/274 (2020.01); G06F 9/30 (2018.01); G06F 9/50 (2006.01); G06N 3/08 (2023.01);
U.S. Cl.
CPC ...
G06F 40/205 (2020.01); G06F 9/30036 (2013.01); G06F 9/5072 (2013.01); G06F 40/274 (2020.01); G06N 3/08 (2013.01);
Abstract

A method for maintenance of a machine among a fleet of machines includes receiving a service request corresponding to the machine. The method also includes obtaining a service architecture corresponding to the fleet of machines. The service architecture includes a service dictionary and a plurality of classification schemes organized in a tree data structure. The method also includes processing the service request based on the service dictionary and a text parsing technique to generate a list of descriptive words. The method includes generating a recommendation based on the list of descriptive words and the service architecture. The recommendation includes at least one of an on-line repair activity, an on-site repair activity and a part replacement activity. The method also includes servicing the fault condition of the machine based on the recommendation.


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