The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 12, 2023
Filed:
Jan. 19, 2023
Content Square Sas, Paris, FR;
Vincent Colombet, Paris, FR;
Victor Cojocaru, Paris, FR;
Hui Wang, Paris, FR;
Sihem Abdoun, Paris, FR;
Content Square SAS, Paris, FR;
Abstract
Method of generating frustration score starts with processor receiving data associated with interactions by users with website including web pages displayed during sessions. Processor generates page view scores based on page view experience indicators and zone experience indicators associated with the web pages, generates session scores based on the page view scores and session experience indicators, and generates web page scores based on page view scores. Processor identifies the webpage associated with highest level of frustration based on page view and web page scores and identifies the session that is associated with highest level of frustration based on the session scores. Processor causes a user interface to be displayed on a display device that includes a visualization of interactions by a user with the website associated with the session with the highest level of frustration and an identification of the web page associated with the highest level of frustration.