The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 12, 2023
Filed:
Mar. 01, 2021
Applicant:
Verint Systems Ltd., Herzliya Pituach, IL;
Inventors:
Assignee:
Verint Systems Inc., Melville, NY (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/34 (2019.01); G06Q 10/10 (2023.01); G06Q 30/016 (2023.01); G06N 5/022 (2023.01);
U.S. Cl.
CPC ...
G06F 16/345 (2019.01); G06Q 10/10 (2013.01); G06Q 30/016 (2013.01); G06N 5/022 (2013.01);
Abstract
A faster and more streamlined system for providing summary and analysis of large amounts of communication data is described. System and methods are disclosed that employ an ontology to automatically summarize communication data and present the summary to the user in a form that does not require the user to listen to the communication data. In one embodiment, the summary is presented as written snippets, or short fragments, of relevant communication data that capture the meaning of the data relating to a search performed by the user. Such snippets may be based on theme and meaning unit identification.