The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 05, 2023
Filed:
Dec. 19, 2022
Servicenow, Inc., Santa Clara, CA (US);
Samantha Santo, San Diego, CA (US);
Jebakumar Mathuram Santhosam Swvigaradoss, Hyderabad, IN;
Ankit Goel, Hyderabad, IN;
Prashant Pandey, Hyderabad, IN;
John Botica, San Diego, CA (US);
Rajesh Voleti, Hyderabad, IN;
Laxmi Prasanna Mustala, Karimnagar, IN;
Rishabh Verma, Hyderabad, IN;
Satya Sarika Sunkara, Hyderabad, IN;
ServiceNow, Inc., Santa Clara, CA (US);
Abstract
An embodiment may involve a database containing a first user profile that specifies a first preferred language of a first user and a second user profile that specifies a second preferred language of a second user. The embodiment may also involve one or more processors configured to: receive, from the first user and within a chat session, a first set of messages in the first preferred language; cause the first set of messages to be translated into the second preferred language; provide, to the second user and within the chat session, the first set of messages as translated; receive, from the second user and within the chat session, a second set of messages in the second preferred language; cause the second set of messages to be translated into the first preferred language; and provide, to the first user and within the chat session, the second set of messages as translated.