The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 28, 2023

Filed:

Jun. 24, 2021
Applicant:

Amazon Technologies, Inc., Seattle, WA (US);

Inventors:

Ponnu Jacob, Seattle, WA (US);

Jingqian Zhao, Bellevue, WA (US);

Prathap Ramachandra, Kirkland, WA (US);

Krupal Maddipati, Redmond, WA (US);

Jinning Wu, Seattle, WA (US);

Charlotte Alizerine Dzialo, Seattle, WA (US);

Daksh Gautam, Seattle, WA (US);

Wenbo Yan, Redmond, WA (US);

Liu Yang, Seattle, WA (US);

Uday Kumar Kollu, Seattle, WA (US);

Assignee:

Amazon Technologies, Inc., Seattle, WA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/26 (2006.01); G10L 15/18 (2013.01); G10L 15/30 (2013.01); G10L 15/22 (2006.01);
U.S. Cl.
CPC ...
G10L 15/26 (2013.01); G10L 15/18 (2013.01); G10L 15/22 (2013.01); G10L 15/30 (2013.01);
Abstract

A multi-tier domain is provided for processing user voice queries and making routing decisions for generating responses, including for user voice queries that include multi-domain trigger words or phrases. When an utterance is recognized as different intents in different domains, a routing system for a domain may consider contextual signals, including those associated with other domains, to determine whether the domain is the proper one to handle the request. This determination can be performed with a statistical model specifically trained to make such determinations using the available contextual data.


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