The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 28, 2023

Filed:

Jan. 14, 2022
Applicant:

Servicenow, Inc., Santa Clara, CA (US);

Inventors:

Matthew Lawrence Watkins, San Diego, CA (US);

Dinesh Kumar Kishorkumar Surapaneni, Chicago, IL (US);

Baskar Jayaraman, Santa Clara, CA (US);

Assignee:

ServiceNow, Inc., Santa Clara, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/07 (2006.01); G06F 18/214 (2023.01); G06F 18/21 (2023.01);
U.S. Cl.
CPC ...
G06F 11/0781 (2013.01); G06F 18/214 (2023.01); G06F 18/2178 (2023.01);
Abstract

An embodiment may involve persistent storage containing a machine learning trainer application configured to apply one or more learning algorithms. One or more processors may be configured to: obtain alert data from one or more computing systems; generate training vectors from the alert data, wherein elements within each of the training vectors include: results of a set of statistics applied to the alert data for a particular computing system of the one or more computing systems, and an indication of whether the particular computing system is expected to fail given its alert data; train, using the machine learning trainer application and the training vectors, a machine learning model, wherein the machine learning model is configured to predict failure of a further computing system based on operational alert data obtained from the further computing system; and deploy the machine learning model for production use.


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