The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 21, 2023
Filed:
Oct. 27, 2021
Samsung Sds Co., Ltd., Seoul, KR;
Yu Hwan Keum, Seoul, KR;
Dae Hyuck Im, Seoul, KR;
Seung Yong Shin, Seoul, KR;
You Dong Kim, Seoul, KR;
SAMSUNG SDS CO., LTD., Seoul, KR;
Abstract
An apparatus for force running of remote support according an embodiment includes a remote support server configured to receive a remote support service request from an administrator, and transmit a generation request of code information for connection to a client to a relay server based on the remote support service request and a relay server configured to generate the code information based on the generation request received from the remote support server, transmit the code information to the client based on a transmission scheme set according to the remote support service request, and relay a remote support service between the client and the remote support server by being connected to the client that has received the code information.