The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 21, 2023

Filed:

Sep. 15, 2021
Applicant:

Twilio Inc., San Francisco, CA (US);

Inventors:

Andres Jaan Tack, Tallinn, EE;

Sipan Babertsyan, Tallinn, EE;

Mihkel Sarv, Tallinn, EE;

Assignee:

Twilio Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 51/56 (2022.01); H04L 51/043 (2022.01); H04L 51/216 (2022.01); H04L 51/42 (2022.01); H04L 51/214 (2022.01);
U.S. Cl.
CPC ...
H04L 51/56 (2022.05); H04L 51/043 (2013.01); H04L 51/214 (2022.05); H04L 51/216 (2022.05); H04L 51/42 (2022.05);
Abstract

A system and method for multi-channel communications that includes receiving an initiating communication triggering establishment of a conversation associated with a set of participant endpoints, wherein the set of participant endpoints comprises of participant endpoints from at least two distinct communication channels; configuring a set of intermediary endpoints for communications between at least a subset of the set of participant endpoints on different communication channels; and for each communication of the conversation, transmitting communications to a receiving set of participant endpoints through the configured intermediary endpoint.


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