The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 21, 2023

Filed:

Mar. 31, 2022
Applicant:

Capital One Services, Llc, McLean, VA (US);

Inventors:

Lokesh S. Tulshan, Bangalore, IN;

Deepthi Uppalapati, Dallas, TX (US);

Anirban Majumdar, Bangalore, IN;

Daniel Pereira, Little Elm, TX (US);

Manish R. Chhabra, Frisco, TX (US);

Kukumina Pradhan, Bangalore, IN;

Kuldeep Kashinath Marganache, Frisco, TX (US);

Raghavendra Chivukula, Frisco, TX (US);

Assignee:

Capital One Services, LLC, McLean, VA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/00 (2019.01); G06F 16/2457 (2019.01); G06F 40/40 (2020.01); G06F 16/29 (2019.01);
U.S. Cl.
CPC ...
G06F 16/24578 (2019.01); G06F 16/29 (2019.01); G06F 40/40 (2020.01);
Abstract

Aspects described herein include systems and methods for determining addresses for assets, prioritizing the addresses for inspection by users, and applying natural language processing techniques to unstructured text input by the users. According to some aspects, a message may be received that includes unstructured text that was input by a user. The unstructured text may be associated with an inspection, by the user, of an address for an asset. One or more natural language techniques may be applied to the unstructured text to, among other things, facilitate the determination and sending of a response message to the unstructured text in an automated fashion. The response message may, if the asset was not found, include another address as a suggestion for the user to inspect for the asset. This suggested address may be determined based on changes to address priority that were caused by processing of the unstructured text.


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