The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 21, 2023
Filed:
Apr. 21, 2021
Dell Products L.p., Round Rock, TX (US);
Jiacheng Ni, Shanghai, CN;
Min Gong, Shanghai, CN;
Guangzhou Zhou, Shanghai, CN;
Zijia Wang, Shanghai, CN;
Zhen Jia, Shanghai, CN;
Dell Products L.P., Round Rock, TX (US);
Abstract
An apparatus comprises a processing device configured to receive a service request associated with a given asset, to obtain a log file associated with the given asset, to split the log file into log segments, to generate sets of log pattern identifiers for the log segments, and to determine risk scores for the log segments utilizing a machine learning model that takes as input the sets of log pattern identifiers and provides as output information characterizing risk of the log segments. The processing device is also configured to identify critical areas of the log file based at least in part on the determined risk scores, a given critical area comprising a sequence of log segments having determined risk scores above a designated risk score threshold. The processing device is further configured to analyze the identified critical areas to determine remedial actions to be applied for resolving the service request.